Refund Policy
Refunds
For most items, in the unlikely event that your product is defective, you may return it to us for a refund or replacement within 30 days of your order date. Return shipping costs are non-refundable.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be returned in its original packaging.
Returns
Once your return has been received and inspected, we will send you an email confirming that we have received your returned item. We will also notify you whether your refund has been approved or rejected.
If approved, your refund will be processed and automatically applied to your original payment method within a certain number of business days.
Late or Missing Refunds
If you haven’t received your refund yet, please first check your bank account again.
Then contact your credit card company, as it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund appears in your account.
If you have done all of this and still have not received your refund, please contact us through our contact form.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us through our contact form.
Shipping Returns
We will provide return instructions by email, including where to send your returned item.
You are responsible for paying your own return shipping costs. Shipping costs are non-refundable. If a refund is issued, the cost of return shipping may be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you can vary.
For returns of higher-value items, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.